Terms & Conditions

jya Platform Terms of Use & Rules

Last updated: January 2025 — Please read the full Terms & Conditions carefully before using the platform.

Acceptance & Applicability of Terms

By accessing the jya platform or creating an account, you are automatically deemed to have accepted these Terms & Conditions. These terms apply to all registered users in Bangladesh and constitute a legally binding agreement. If you disagree with any part of these Terms & Conditions, please refrain from using the platform. jya reserves the right to update these Terms & Conditions at any time as needed, and users will be notified of any changes in a timely manner. These Terms & Conditions apply only to individuals aged 18 or older.

Account Registration & User Responsibilities

To create an account on the jya platform, you must provide accurate and complete information and keep it up to date if anything changes. Each user may only open one account, and creating multiple accounts is strictly prohibited. You are responsible for keeping your account password and login details secure; you may not allow anyone else to use your account. If you suspect any unauthorized access to your account, notify our support team immediately. jya reserves the right to temporarily suspend or permanently close any account in cases of suspicious or irregular activity.

Deposits, Withdrawals & Financial Transactions

All financial transactions on the jya platform are conducted in Bangladeshi Taka (BDT) and local payment methods such as mobile banking are supported. Once a deposit is completed, it is generally credited to your account instantly, though minor delays may occasionally occur due to technical reasons. Withdrawal requests are processed within the designated timeframe after verification is complete. Deposited funds are intended for legitimate gaming purposes only, and any form of money laundering or fraudulent activity is strictly prohibited. All transactions are conducted through secure encryption technology, and protecting your financial information is our priority.

Fair Use & Prohibited Activities

The jya platform enforces strict policies to ensure fair and honest gaming that are mandatory for all users. Any use of bots, automated software, hacking, or attempts to manipulate the system are strictly prohibited and will result in account termination. Harassment, inappropriate behavior, or fraudulent activity toward other users is not permitted. Misuse of bonuses or promotional offers — such as claiming benefits through multiple accounts — is prohibited, and any such benefits will be revoked. jya reserves the right to investigate any transaction or gaming activity and to suspend it if necessary.

Intellectual Property & Content Policy

All content, designs, logos, graphics, software, and other elements on the jya platform are protected under our intellectual property rights and may not be copied or distributed without written permission. Game content displayed on the platform is provided by third-party providers, and all related rights are reserved by them. Users may not upload or share any illegal or harmful content through the platform. jya's trademarks or brand identity may not be used for any purpose without prior permission. Any complaints related to content should be reported to our support team and will be addressed promptly.

Limitation of Liability & Service Disruptions

Jya is committed to ensuring the highest quality of service at all times, but temporary service disruptions may occur due to technical issues, maintenance, or third-party factors. jya is not responsible for any losses caused by internet disconnection or device-related issues. In the event of a service disruption, we work to resolve the issue as quickly as possible and notify users when necessary. jya's total liability shall in no case exceed the value of the transaction in question. For any complaints, please contact our support team and we will work to resolve the matter fairly.

Account Closure & Changes to Terms

Users may close their account at any time of their own choosing, and any remaining balance must be withdrawn before closure. jya reserves the right to suspend or close an account without prior notice in the event of a Terms & Conditions violation. In the event of changes to these Terms & Conditions, we will publish a notice on the platform and notify users at their registered email address. Continued use of the platform after any changes will be taken as acceptance of the updated terms. For more information on responsible gaming, visit our Responsible Gaming page view.

General Questions

What You Want to Know About the Terms

Yes, jya may update the Terms & Conditions at any time as needed. Users will be notified of any changes via a notice on the platform and by email to their registered address. Continued use of the platform after any changes will be considered acceptance of the updated terms. We therefore recommend reviewing this page regularly.

In the event of a Terms & Conditions violation, jya may issue a warning, temporarily suspend the account, or permanently close it. In cases of serious violations — such as fraud or money laundering — legal action may be taken. If you are unsure about anything, please ask our support team in advance.

You can contact our support team at any time to request account closure. We recommend withdrawing any remaining balance before closing your account. For information on responsible gaming, visit our Responsible Gaming page view.

For any questions or clarifications regarding the Terms & Conditions, please email our support team at: [email protected]. Our team is available 24/7 to assist you. For common questions, visit our FAQ Page view.
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Done reading the terms? Let the games begin

Registering with jya is completely free and takes just a few minutes. Join Bangladesh's top mobile gaming platform and enjoy the thrill of Sports Betting, slots, and live games. Our Bengali-speaking support team is always here for you.

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